Privacy Policy

Last Updated: June 1, 2024

Introduction

Welcome to Urban Tiffin Co. We are committed to protecting your privacy and ensuring you have a positive experience while using our food ordering and delivery services (Services). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our application (App) and explains your privacy rights and how the law protects you.

Information We Collect

Personal Information

Includes your name, email address, phone number, and delivery address.

Includes credit card details, billing address, and other payment-related information.

Usage Data

Details of your orders, interactions with the App, and preferences.

Includes IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

Location Data

Real-time location data from your device, if you grant permission, to facilitate order delivery.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our App and hold certain information.

How We Use Your Information

We use the collected information for various purposes:

To provide and maintain our Services
To manage your account, including registration, authentication, and maintenance of your preferences
To process transactions and facilitate payments and delivery of your orders
To communicate with you, send you updates, notifications, and marketing messages
To improve our Services by understanding user preferences and enhancing user experience
To ensure security and prevent fraud

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Service Providers: Third-party vendors to facilitate our Services, perform App-related services, or assist us in analyzing how our Services are used
For Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
With Law Enforcement: Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities
With Your Consent: We may disclose your personal information for any other purpose with your explicit consent

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing your personal information
Objection: Object to processing your personal information
Data Portability: Request transfer of your personal information to another service provider
Withdraw Consent: Withdraw consent at any time where we rely on consent to process your information

Data Security

We use commercially reasonable efforts to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Childrens Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last Updated date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.